The flexibility and ability to integrate with other tools means that internal processes are implemented quickly, and the results are amazing.
Allows various forms of assignment that make the process smarter and more dynamic.
Add more efficiency to the process by applying SLA in the steps and assigning timing to the process.
BPM increases staff efficiency, shortens task lead times, sets the standard for meeting each business rule, and among many other benefits, while dramatically reducing paper consumption.
Let the system make decisions based on missed deadlines. Keep track of SLA finished tasks
Easily redirect activities from the supervision window and avoid task backlogs for users, or that processes stop because someone on the team was absent.
The supervisor has the autonomy to cancel and reactivate cases when necessary.
During cases execution, information from external data can be imported to fill forms or to validating business rules. This feature is widely used because it allows you to normalize information and reuse it intelligently.
Notify tasks to users, manager users (responsible for organizational units taks), next task managers, or specific users from SLA interactions.
All documents can be added to the platform from BPM, and they are automatically indexed through the flux variables and they are defined in the forms assigned in the design of the process and during the documents update.
Let the system make decisions if the deadlines are not met in each step. Keep history of tasks terminated by the SLA.
Receive alerts when cases are critical or overdue. Send e-mail notifications before or after a task. Inform the user when a new task is assigned to him/her.
Create work calendars for your team and assign the calendar to processes for SLA control.
Specific integrations can be implemented via Web Services, such as: triggering processes from ERP routines, returning BPM data to ERP or any other application, etc ...
Data generated from workflows can be configured and synchronized with BI allowing to automatically feed portals with over 60 analysis, chart and report templates.
Delegate managers/supervisors to the flows and allow them to track the execution of all tasks and interact in the process time to take action to ensure deadlines are met
Understand the progress of the case by looking at the flow drawing with the identification of the completed steps, the current step, and the next step.